Returns & Exchanges
We want you to love your BRAT aesthetic, but if a piece isn't hitting the vibe, we offer hassle-free returns within 30 days of delivery. All items must be unworn, unwashed, and still have the original tags attached to be eligible for a refund.
Start Your Request
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Pack It Up
Securely place the items in their original packaging, ensuring all labels and tags are intact to avoid processing delays.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Get Refunded
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing